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Organizational Management

Definition of Organizational Management

Organizational Management is the process of planning, assessing, and directing the resources and members of the organization, as well as embedding the organization’s purpose, priorities, and principles into a framework that helps achieve its goals. Organizational management gives a sense of direction and purpose to employees, including ensuring roles and responsibilities outline how the employees fit into the structure and mission of the organization. Effective leaders ensure that financial and other resources are aligned in a manner that delivers maximum value and helps the organization achieve its objectives.

Professional: Makes decisions and manages organization at the team level. Structures deliverables in accordance with mission, vision, values, and strategy and takes accountability for the results. Defines and prioritizes tactical work and makes assignment changes to accomplish the work. Understands business trends and conditions. Understands the role and impact of the team on overall organizational strategy. Participates in resource planning creation of budgets and roadmaps by making recommendations. Identifies Capital Expenditure needs and is responsible for the execution of Operational Expenditures.

Senior Professional: Makes decisions and manages at the department and/or multiple team or product level. Models mission, vision, and values for the organization. Understands and participates in the development of business strategy. Understands the role and impact of the department on overall organizational strategy and defines strategic deliverables. Recommends changes for the department and budget and sets priority for deliverables. Shares business trends and conditions. Accountable for resource planning, budgets, roadmaps, and delivery. Makes Capital Expenditure proposals and recommendations and participates in Operational Expenditure planning.

Principal: Makes decisions and manages at the division and/or multiple department level. Defines mission, vision, and values for the organization. Responsible for and participates in the development of business strategy and oversees completion of roadmaps and deliverables. Understands the role and impact of the division on overall organizational and campus strategy. Oversees resource planning, budgeting, roadmap alignment, and delivery. Makes organizational changes in accordance with mission, vision, values, and strategy. Explores business trends and conditions. Makes decisions on Capital Expenditures and sets Operational Expenditure budget.

How to Develop Organizational Management

University Courses:

· Basic (1xx level business courses)

· Bachelor’s degree in business or related field

· Advanced degree in areas such as MBA, MPA, etc.

· HRM 391/ORG B 321/HRM 401/HRM 540 - Organizational Effectiveness

· ACC 201/402/403/540 - Organizational or Managerial Accounting courses

Professional Associations/Certifications:

· Certified Business Office Manager (CBOM) - Certification

· Certified Manager (CM) - Certification

Books/Publications:

· Organizational Management: Approaches and Solutions - Stokes, Moore, Smith, Rowland, Scott, & Page

· Good to Great - Jim Collins

· Getting Things Done - David Allen

· Leading Change - John P. Kotter

· The Effective Executive - Peter F. Drucker

· Reinventing Organizations - Frederic Laloux

· The Phoenix Project - Gene Kim, George Spafford, and Kevin Behr

· Built to Last: Successful Habits of Visionary Companies – Jim Collins and Jerry Porras

· In Search of Excellence - Robert H Waterman Jr. and Tom Peters

· The Essential Drucker - Peter Drucker

· Becoming a Master Manager: A Competency Framework - Robert E. Quinn

· The Five Dysfunctions of a Team - Patrick Lencioni

· The New One Minute Manager - Kenneth H. Blanchard and Spencer Johnson

· Diagnosing and Changing Organizational Culture - Kim S. Cameron and Robert E. Quinn

· The Fifth Discipline - Peter Senge

Experiences:

· Study BYU’s mission and vision statements and compare them with those of your department. Once you have a clear understanding, look for opportunities to align your goals and priorities with those of your department and BYU.

· Study your organization chart to gain an understanding of the various segments/divisions. Work with your supervisor to understand how each of these groups supports various university business functions.

· Inquire about temporary assignments that would allow you to work on a project where you can gain a better understanding of a client’s or department’s business.

· Discuss with your supervisor any organizational challenges or opportunities that exist in your team or department. Identify how these relate to you and your team and evaluate opportunities to address them.

· Participate or lead a cross-organizational project.

How to Demonstrate Organizational Management

DO: Describe what you did in completing/achieving your development plan

· Participate in a goal setting and objective creation exercise for you and your team. Ensure these goals are in alignment with the department vision, mission, and strategy.

· Participate and contribute to annual resource planning exercises. Ensure understanding of the plans and budgets for your team, products, or projects.

· Generate a 5-year plan for a product or service in your area.

ASSESS: Share, if applicable, any assessments that were taken/provided related to your activities

· Create and track personal/unit progress against Key Performance Indicators (KPIs).

· Track efficiency with projects and other key tasks for several months.

· Examine the impact of your role to the finances, schedule, and operation of the department.

LEARN: Explain what you felt that you were able to learn during your journey/experiences

· Study the department mission statement and identify how your job fits within it.

· Examine the mission of the university and identify how your department’s mission supports overall activities of the university.

· Learn the KPIs in your department and identify how you contribute.

APPLY: Give specifics examples where you have/plan to make direct application to your work

· Develop personal plans to improve the efficiency and effectiveness of your role.

· In conjunction with your supervisor, propose ideas and plans that can improve an aspect of department operations. If implemented, quantify the difference your plan has made.

REFLECT: Review/consider things you would have done differently had you had this experience earlier

· Reflect on changes you have made to your work habits in conjunction with organizational management skills you have sought to develop. How do those changes impact you, your team, and your department?

· Determine what success looks like for you and your team. Evaluate performance against identified KPIs and discuss with your peers and supervisor.